This guide will lead you through the steps you have to take while purchasing tickets for Eintracht home matches and it will help you to overcome the language barrier.

How To Order Tickets?

The online ticketing service of is very straight forward. And although the system is in German language you will still be able to select your seats or area, define the number of tickets you would like to order and have them at hand right away with the ‘Print@Home’ feature.

This guide will lead you through the steps you have to take while purchasing tickets for Eintracht home matches and it will help you to overcome the language barrier.

The very first step is to check the match list and date and kick-off time of the match you would like to attend. Please be aware that sometimes Bundesliga kick-off times are not final – DFL Deutsche Fußball Liga announce the final match lists in batches depending on mid-week fixtures in the Champions League and Europa League.

Step 1 - Find Online Ticket Shop

Go to and select “Tickets” in the top right area.

Step 2 – Select Fixture

After checking your travel dates and the required fixture click on "Kaufen" next to the home match you would like to go to.

The pie chart next to the fixture indicates the availability of tickets and the number of tickets left for the respective fixture (the more green in the pie chart the more tickets are left to purchase). The green box highlights the category of the match, i.e. "Kategorie C" - to find out about all categories click HERE.

Step 3 – Select Stadium Area

You can now choose between the various sections of the stadium: Westkurve (home fans), Haupttribüne (Main stand), Ostkurve (home fans and away section), Gegentribüne (Opposite stand).

Step 4 – Select Block

You can now select a block where tickets are available. “Oberrang” translates into Upper Tier, “Unterrang” into Lower Tier, the prices are highlighted as well as the number of tickets available in the section.

Step 5 – Select Seats

Mark a row here and select the number of tickets in the dropdown (“Normalpreis” = Full price / “Ermäßigt” = Discounted – see also HERE!). “Zum Spielfeld” indicates where the pitch is located. If you are done click on “Zum Warenkorb” (= Basket).

Step 6 – Check Order

Check whether your order is complete and correct. You can continue purchasing tickets via “Weiter einkaufen” or check out via “Zur Kasse”.

Step 7 – Log On / Register

If you are new to the system please register via “Registrieren” on the left hand side. You will have to enter the delivery address and the billing information. If you are already registered please log in via “Email-Adresse” and “Passwort” on the right hand side.

Step 8 –Print@Home

Select Print@Home in order to be able to print out your tickets right away. Click “Zur Zahlungsweise” (= Payment type) to get to the next step.

Step 9 – Select Payment Type

Please select Saferpay in order to pay with your credit card. Please accept the terms and conditions by ticking the box next to “Ich habe die AGBs für die Einzeltageskarten…”. You will then get to the next step by clicking “Zur Bestätigung” (= Go to confirmation).

Step 10 – Confirm Order

Check one last time that your order is correct and the right delivery details are being displayed. Via “Verbindlich bestellen” you will then bindingly confirm your order.

Step 11 – Your order will be checked

Your order will now be looked into. This usually takes a few moments.

Step 12 – Make Credit Card Payment

As you selected to pay with credit card earlier this will now take place, please click „Saferpay“.

Step 13 – Enter Credit Card Details

Please enter all necessary credit card details and confirm by clicking on „Bezahlen“ (= Pay).

Step 14 – Check Of Credit Card Payment

If your payment has been checked successfully a window will appear confirming this. Click on “Weiter” (= Next) to finalise the payment process.

Step 15 – Confirmaton

You will then see a pop up window confirming your Print@Home order and you will also receive an email confirming this.

Step 16 - Print@Home Ticket

Within minutes you will receive an email with a link – via this link you will be able to print your tickets. Clicking the link will generate the Print@Home ticket.

Step 17 – Fold Ticket

There is a little manual included on how to fold the ticket. Make sure the bar code on the print out is not affected so that the electronic check in at the stadium will recognize the code.

Step 18 – Public Transport Voucher

Please be aware that your Print@Home ticket does not include public transport to and from the match. To retrieve the voucher (it’s for free!) go to and enter your reservation code (“Reservierungsnummer”)and the “RMV-Zugangscode” printed on your ticket. Click “RMV-Zugangscode bestätigen” in order to proceed to your public transport voucher. Please note that each code can only be used once.

We look forward to welcome you at the Commerzbank Arena in Frankfurt!!!